Request an Enquiry on Results

If you believe your score doesn’t reflect your performance, you can request a remark on any part of your test. Remarks are known as an Enquiry on Results (EOR).

Click here to request an Enquiry on Results.

You can submit a request up to 6 weeks after your test date. Remark requests are not accepted later than this.

How much does it cost?

Cost: $260.00 plus tax. You will be refunded if at least one score changes.

How does it work?

Remarks are carried out by a senior examiner. Remarks are independent and unbiased, meaning the examiner will not see your original score.

You can request a remark on any section. For example:

Example 1: You want to remark the Speaking test only. You can request an Enquiry on Results on IELTS Speaking. The cost is $260.00.
Example 2: You want to remark the entire test. You can request an Enquiry on Results on IELTS Speaking, Writing, Listening and Reading. The cost is $260.00.

How long does it take?

Remarks take a minimum of 3 days and a maximum of 45 days (during peak times). We cannot guarantee or predict when your EOR will be finished within this time frame, and we cannot fast-track the process.

IMPORTANTAfter the remark has started, we cannot cancel the process. Furthermore, your scores are locked and cannot be submitted to any institution. Your test centre will be unable to issue new Test Report Forms. If you are applying to an institution/IRCC and have an urgent deadline, we do not recommend applying for a remark.

What happens after the remark?

We will contact you when the re-mark is complete. 

If at least one of your scores increases, we will provide a refund and a new Test Report Form. Wait up to 24 hours for your results to update online: https://ielts.idp.com/results/check-your-result

If your scores do not change, there is no refund. You will get an email explaining that your scores have not changed.

We cannot provide individual feedback on how your scores were decided. However, learn more about IELTS scoring here.

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